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Shipping & Returns

Shipping Policy:

Orders ship within 48 hours if placed before 10:00 AM Mountain Standard Time. 
We ship from multiple vendors. Shipping charges may vary accordingly. 

Please call (303) 991-1258 or email customerservice@scrubauthority.com to confirm shipping charges if your order includes multiple vendors and/or ships to a residential address.

We drop ship directly from the the majority of our manufacturers' warehouses so we are unable to ship on 3rd party accounts. Please note that Koi and Healing Hands do not drop ship their products directly to you; please expect longer turnaround times as these styles will ship to our Colorado warehouse, and then we turn it around and ship it to you.

 

Return Policy:

There is a 25% restocking fee for all returned items.

Returned items must be sent to Scrub Authority within 6 weeks of receipt of your order.

They must be in their original condition: unwashed, unworn, unaltered, with tags attached and in their original packaging.

Please call Scrub Authority at (303) 991-1258 or email customerservice@scrubauthority.com for a return authorization number before sending your items back. If a return authorization number is not issued, we cannot accept your return. Please mark the outside of the container clearly with the RA number and ship it to:

Scrub Authority
Attn: Returns (RA#)
10658 W. Centennial Road, Suite 400
Littleton, CO 80127