Shipping & Returns

Return Policy:

There is a 25% restocking fee for all returned items.

Discontinued and WSL (While Supplies Last) items are "final sale" and not eligible for return

Returned items must meet the following criteria:

Returned product to be received by Scrub Authority within 30 days of delivery on your order.

The garment(s) must be in their original condition:

        1. Unwashed
        2. Unworn
        3. Unaltered
        4. With tags attached
        5. In their original polybags (A $1.00 per garment fee will be assessed for each piece returned without its polybag.)

Please call Scrub Authority at (888) 803-4880 or email for a return authorization number before sending your items back. If a return authorization number is not issued, we cannot accept your return. Please mark the outside of the container clearly with the RA number.


Shipping Policy:

Orders typically ship within 48 hours from the day it is placed, and expedited orders will ship same day if placed before 10:00AM Mountain Standard Time.

We ship from multiple vendors. Shipping charges may vary accordingly. 

Scrub Authority provides Free Shipping for orders over $250 via UPS Ground

  • Orders must be shipping to one location in one shipment.
  • If an order is over $250 but the order is marked to ship as available and there are multiple shipments:
    • Free shipping will apply to the first shipment
    • All subsequent shipments will be charged shipping costs


Please click here for a return authorization number or email to confirm shipping charges if your order includes multiple vendors and/or ships to a residential address.

We drop ship directly from the majority of our manufacturers' warehouses so we are unable to ship on 3rd party accounts.


Return Authorization Form